Executive & Personal Assistant

VA services to lighten the load and fuel your company’s growth

We boast a team of elite VAs who have extensive experience in supporting the corporate and personal needs of executive board members and directors.
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Executive & Personal Assistants

A full suite of solutions for businesses of any size and scale

Virtual Assistant Whiz delivers exceptional professional support to business owners and their teams.

Our virtual assistant services can be tailored to cover everything from diary management and appointment scheduling to making travel bookings, running comprehensive marketing campaigns, and planning and executing conferences, fundraisers, and other events.
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We’re your new secret weapon

Executive & Personal Assistance

We find VAs who can become an integral part of your business! Our executive-level support covers all your personal and professional needs, from helping you manage appointments and administration through to more specialist requests. You’ll wake up knowing your entire day is organised and all you need to do is focus on the key areas of your business. The best part is knowing that each and every day will be planned in meticulous detail, giving you ever growing confidence and trust in your new work partner. Our expert help is only ever an email or phone call away.
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Executive and board level support
Tailored agreements
Grow your package over time
Providing assistance with knowledge of your industry
Highly skilled and motivated individuals
Fast, proactive approach
Only pay for the hours you use
Supporting SMEs
Savings against having PAYE staff
All tasks covered

Business Administration

Outsource all the daily tasks that eat into your workday and free up your time to focus on doing the things you love. Our business administration service makes light work of the jobs that can often drag you down, including email/diary management, digital marketing, data entering, call servicing, minute taking, producing documents, events and making travel arrangements. No one client is the same and with this, our skills can cover most if not all areas of support.
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Client Services

Providing an extended arm to your existing team, our Client Services support represents your business to the highest level of professionalism. Whether it be working with your existing clients or bringing in new business, you can feel assured that your service offering if being showcased to the highest of standards. Client Services forms an integral part of your business growth strategy whilst maintaining client retention and reputation. From the initial client introduction to the end result, we can support you with client feedback data capture and advise you, as to how to get the best possible referrals and recommendations. If you are looking to enhance your customer experience, improve your conversion rates, we welcome you to find out more as to how working alongside one of our experienced Client Engagement specialists can accelerate your business.
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Maintain healthy client relationships
Improve your client care
Educate potential clients
Increase client retention
Identify new business opportunities

Benefits for your business

We know that trust is the cornerstone of every great partnership

Our VAs can hit the ground running by taking on both full-time, part-time or flexible virtual roles within your organisation. However, in our experience, the best business relationships are built on the ‘slow and grow’ approach.

Hand over a small amount of work to our VAs to begin with, and you’ll soon understand the benefits of working with one of our talented virtual assistants. You’ll quickly get a feel for how we work, and you’ll gain confidence in our abilities. Before long, you’ll wonder how you ever got by without us – and you’ll consider us a vital part of your team.

Invest in people who invest in you?

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We offer a free consultation to help us understand your requirements and for you to discover how we can benefit your line of business with elite support.

Starting from £35 per hour (excl. VAT), we can tailor your requirements to a budget that works for you.

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Frequently asked questions

What is a Virtual Assistant and do I need one?

Do you ever run out of hours in the day to complete vital tasks to keep your business running? VA’s give you back the gift of TIME. We offer a range of services that can simplify your life and improve your productivity. By outsourcing the tasks you don’t have the time or inclination to do, you will be left with more time to grow the business you love or spend quality time with friends and family.

What are the benefits of a VA?

By hiring a VA, you will only pay for the productive hours that you use which is more cost effective than the complicated expense of hiring a PAYE employee. In turn, this allows you to have a greater flexibility on working hours, increase your productivity and focus on the growth within the business. Not only that, but you can also save up to 78% in operating costs, therefore increasing your business revenue.

When is it time to hire a Virtual Assistant?

What tasks can a VA undertake for me?

Our high calibre VA's are skilled in a variety of business-related tasks. Much of the work you do in your business can be delegated to a well-trained assistant. Some examples of common tasks include:

• Personal Assistance; email and diary management, travel, expenses, events and conferences, client entertainment, presentation documentation, minute taking, call screening, personal chores and building relationships with your contacts.
• Administrative tasks; data entering, uploading content to websites; proofreading; e-filing, service calls, payments, quotes, and billing; chasing payments, paying bills.
• Marketing tasks; blogging; content writing; social media management; account creation and management.
• Customer service tasks; monitoring and responding to email and telephone calls; following up with clients who have placed orders; tracking purchases; basic problem solving and troubleshooting.
• Sales tasks; basic lead generation; prospect qualification; customer and competitor research.

These are just a few examples of what a VA can do for your business- but there is so much more we can assist with. We offer a complimentary consultation call so we can understand what is important to you, please click here to book your complimentary call 

Why should I not just employ someone?

Most regular employees physically report to work and have a set window of time they work to. Meanwhile, virtual assistants can work from anywhere and at any time. In many cases, regular employees are full-time employees whilst VA’s offer more of a flexible set-up. VA’s can work for as little as 3 hours per month, up to 40 hours per week, depending on your individual requirements. You are in control! Not only that, you only pay for a VA’s “productive time” – meaning that any downtime for tea/coffee/comfort breaks are not timed and therefore not charged unlike a “regular employee”.

How are our VAs regulated and how do they record their time?

We use a professional timer app (typically Toggl) which will produce a breakdown of tasks carried out on a time sheet which will be included in your monthly invoice. This ensures transparency, so you can see exactly how long each task is taking and how your VA is utilising their allocated hours. You will only be charged for the time worked by the VA, and this would be broken down into 15-minute increments against the hourly rate. If your VA works 1 hour and 12 mins, we will round up to the nearest 15 mins so you would be charged for 1.25 hours.

What is the difference between a VA/PA and a Virtual Executive assistant?

• A VA is like a PA but works virtually. They can be tasked with a plethora of administrative tasks.
• An EA (or VEA) will be more skilled in anticipating the needs of the executive. They are highly adaptable, they can anticipate the exec’s needs, act as your co-ordinator, and proactively clear the way by reassigning tasks to themselves if needed. They are more adept at understanding (proactively) an executive’s needs and can, if need be, make decisions on your behalf.

VA Whiz offer all types of assistance to any size of company, but we are specialised in providing remote Executive Assistance. There has been a huge demand for executive support in the last few years, more so as a result of the Covid lockdowns. There has been a huge surge in the demand for having a flexible assistant who only charges for their working time along with the ability to work in various global time zones.

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How do we ensure we provide you with the right VA?

VA Whiz are very thorough with our onboarding process for any VA’s on our books. We carefully check the backgrounds of our VA’s, ensuring that their career, knowledge, and education are genuine. We also request references when required to do so. We rigorously interview the VA via email, call and zoom prior to onboarding to ensure grammar, presentation and their voice are of a high standard. All VA’s present their education and courses where applicable and we hold regular meetings with the VA’s to assist with their growth.

Why do I need to have a consultation call?

This call is paramount in order to establish the areas of support required and gain an understanding of the nature of your business. This would also give us the chance to target what’s important to you before we start working on your to-do list. It may be that you have no idea where to start, which is where our experts will step in to work with you in identifying the pain points of your day-to-day routine. VA Whiz will hand hold you through the processes and benefits of hiring a VA. Book a discovery call.

I am ready for a VA, now what do I do?

After the consultation call and by us having clarity of your requirements, we can then match you to one of our skilled VA’s, preferably with industry knowledge and the skill sets needed to get you on the road to great organisation.

Interviews can be arranged if required and an agreement would need to be signed ahead of an introduction to your VA. A placement will be provided within 3 working days, unless looking in a specialised field requiring our search to be expanded for the perfect match. We will hand hold you through the onboarding process and beyond.

What are your rates? Do you charge by the hour?

VA Whiz have hourly rates, fixed rates, and retainer rates – working with whatever suits your needs and budget. Our prices are among the most reasonable in the industry. Our rates start from £35 per hour depending on the complexity of assistance you require.

How would I be billed?

VA Whiz offers several plans for client use, each plan defines the service offered and billing terms. We will work with you to determine which plan is best for you, in terms of budget and need. Our hourly rates are broken down in to increments of 15 minutes of which the times can be aligned with the monthly electronic timesheets.

As per our contract, any work carried out for less than 60mins will be billed at a minimum of 1 hour. If no work has taken place at all in a month, the bill will be zero. Payments must be made via BACS transfer. Invoicing is done at month end, and you will receive an electronic invoice via Xero. All invoices are subject to VAT.

I am not located in the UK. Can you still help me?

We provide services to assist businesses globally, so location is not an issue.

How Do You Manage Virtual Assistants?

Working remotely can seem daunting when managing new members to the team. As part of our ongoing service, all of our VAs are fully supported to ensure they have everything they need to carry out their remit. Should it be required, you will be notified of any information to ensure all parties work together effectively, to ensure maximum productivity.

How do I know that my business and customer details will be safe?

Confidentiality is of the highest importance with any role and more so when working remotely. All our VA’s would have to agree to and sign an NDA before working with us. This covers the security of data, security and GDPR. Equally, all Clients are to sign a service agreement which identifies all security and privacy issues are adhered to with the utmost professionalism. All data is kept secure and where possible, we ask for clients to password secure any highly sensitive documents for greater protection. All VAs who are onboarded are fully insured prior to commencing any work.

Can I have a virtual assistant who can also work in person?

Being a fully remote workers we mainly promote the remote working. That said, if a client requested a hybrid option, we can source a VA geographically close to the client’s location. All expenses are to be covered for travel and hourly charges will be incurred during this period. Any time the VA would spend away from the desk is chargeable. Overnight stays charges would need agreement before a VA can commit.

Do you still have any other questions? Speak to our team.
By hiring a VA, you aren’t only getting an extra set of hands--you’re hiring highly skilled individuals who are trained to automate and streamline processes. A good VA will know how to maximize productivity apps and help make sure that everyone’s on the same page.

Administrative and busy work are inevitable in any business and a VA can take over so that you can spend more time in the key areas of your business.

Once you find the right fit, you may be surprised at how much your VA can do for you and your company! They can really help you take your business to the next level!

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